Shipping policy

WHEN WILL I RECEIVE MY ORDER?

Because we produce our items on demand to ensure high quality and reduce waste, every order requires fulfillment time before it is shipped.

  • Fulfillment: It takes 2–5 business days to create your products.

  • Shipping: After fulfillment, your order will ship. Shipping transit times depend on your location, but typical estimates are:

    • Europe: 3–10 business days

    • USA: 3–8 business days

    • Rest of World: 10–20 business days

Total Estimated Delivery = Fulfillment Time + Shipping Time.

WHERE WILL MY ORDER SHIP FROM?

We partner with a global print-on-demand fulfillment network. Depending on your location and the specific item ordered, your package will ship from the facility that provides the most efficient routing.

WILL I BE CHARGED CUSTOMS OR IMPORT DUTIES?

An additional customs and tax fee can occur on international orders. This fee is out of our control and is assessed by your local customs office. Customs policies vary widely for every country; please check with your local customs office directly to see if they apply duties and taxes to your purchases.

HOW DO I TRACK MY ORDER?

You will receive a tracking link via email as soon as your order ships out. If you have any questions about your tracking or shipment, drop us a line at realhueman@gmail.com.

WHAT HAPPENS IF MY PACKAGE IS LOST IN THE MAIL?

If your package gets lost in transit, please contact us at privatebookcompany@gmail.com no later than 30 days after the estimated delivery date. We will investigate and arrange a replacement if the carrier lost the package.

WHAT IF I PROVIDED THE WRONG ADDRESS?

If you provide an address that is considered insufficient or incorrect by the courier, the shipment will be returned to our fulfillment facility. You will be liable for the reshipment costs once we have confirmed an updated address with you. Please double-check your shipping address at checkout.

WHAT IF THE ITEM ARRIVES DAMAGED OR DEFECTIVE?

We stand by the quality of our products. If you receive a damaged, defective, or misprinted item, please contact us at privatebookcompany@gmail.com within 30 days of receiving your order. Include a clear photo of the issue and your order number, and we will arrange a free replacement.